Rabbit App

Stay safe, connected, and charged.

Download the app
from the App Store or
Google Play

Find the closest
Rabbit Kiosk on the
map in the app

Scan the QR code to
receive your carrot

Charge your phone
on-the-go.

Return the carrot

to any Rabbit Kiosk

Or keep it for $40

Download the app
from the App Store or
Google Play

Find the closest
Rabbit Kiosk on the
map in the app

Scan the QR code to
receive your carrot

Charge your phone on-the-go.

Return the carrot
to any Rabbit Kiosk

Or keep it for $40

FAQ

Rabbit® is a network of small kiosks that rent power bricks, or as we call them, Carrots. We are located at bars, restaurants, hotels, venues, and pretty much everywhere people wait or hangout.

We are live in both the Apple App Store, and Google Play Store. Search for “Rabbit – Stay Charged” to download the app.

Rabbit rentals start at just 99¢ an hour. At any time, you may purchase the Carrot® for $39.99 from the app.

  1. Download the Rabbit App.
  2. Open the app, sign up, and scan the QR code on the Rabbit Kiosk.
  3. Select how many Carrots you want to rent, click confirm, and within a few seconds, your Carrot will pop out of the kiosk.

No, simply insert the Carrot into an empty slot, and within a few seconds it will mark as a completed rental on your account.

At some locations, there is  a cord on the side of the Rabbit that lets you charge your phone enough to download the app and rent a carrot. If that is not available, ask a friend to spend 30 seconds.

We hate that too! The problem is, credit card processing fees charge us 30 cents plus 2.9%. So on a 99¢ rental, after sales tax, we wouldn’t make any money. As we grow, we will be able to better negotiate a deal with our credit processing company and a balance won’t be required.

No.

Yes, as many as are in the machine!

If there is an issue, please contact live chat via the support tab on the app. We will do our best to take care of it and serve you well.

You can purchase one for $2.79 through Amazon via this link.

Each Carrot has a daily maximum rate of $4.99. At any given time, you can purchase the Carrot for $39.99 via the app or you can return it to a kiosk near you.

After 8 days, we will mark your Carrot as automatically purchased if it’s not return to a kiosk.

Please contact support within the app, and we will see what we can do for you.

We appreciate you being a decent human and telling us! Contact live support via the app, and we will work through the best option.

In the off chance this happens, contact support via the app, and we will fix the issue.

Click the map on the Rabbit app, and it will show you the kiosks around you, including how many Carrots are charging, how many slots are available to return a Carrot, and how many Carrots are available to rent.

Open the Rabbit app and click the pins nearby you to see if there are any slots available at other kiosk.

Sorry to hear that! Contact support via the app, and we will be able get it fixed momentarily.

For all press inquiries, please email [email protected]

No. All we keep track of is how long you’ve had each battery via the app. Until it’s returned to one of our machines, it’s not trackable. #WeAreNotGoogle

Yes, just return it to the Rabbit Kiosk. Then the Rabbit Kiosk will read that it’s returned and will stop the timer that is counting down how long you’ve had it.

Yes.